关于我们
我们的任务
The mission of the Washington Homeownership Resource Center (WHRC) is to increase and preserve homeownership in Washington state by serving as a hub for education, resources, and partnerships.

OUR VISION
Washingtonians experience the stability, opportunity, and generational wealth that homeownership can provide.
OUR VALUES
Welcome
We create inclusive spaces where people, including those historically excluded from homeownership, are treated with dignity and respect.
家
We believe that safe, stable homeownership is foundational to financial security, community well-being, and generational opportunity.
Reach
We expand statewide access to homeownership through education, resource sharing, and policy advocacy that strengthens equitable pathways to attain, maintain, and sustain a home.
Collaboration
We forge partnerships and collective action to increase and preserve homeownership.
我们的工作
Through our hotline, website, and statewide outreach, we provide our clients with personalized information and referral to vetted homeownership supports, including:
- 购房者援助计划
- 购买前教育和咨询
- Mortgage, HOA, and property tax foreclosure intervention counseling
- 反向抵押贷款咨询
- 业主自用维修援助
- Post-purchase education and tools
- Legal aid services
- Credit, student loans, and financial counseling
- Fraud and scam prevention and intervention
除了与房主合作帮助他们实现住房拥有目标外,WHRC 还与民选官员、政府机构、贷款机构、
和社区组织倡导资源、计划和保护,以支持华盛顿各地的房主。
As a 501(c)(3) organization, we are community-supported and financed through government grants, corporate philanthropic contributions, and individual donations. This support allows us to provide unbiased, free information and referrals. We do not accept payment from any lending or real estate professional to be on our referral list nor do we charge clients for our services.
WHRC 不是贷方或贷款服务商。我们不向客户提供贷款或财务援助。但是,我们可以帮助购房者和房主在可用时与经济援助计划联系起来。
我们的历史
WHRC 成立为 Community Home Ownership Center (CHOC) in 1995 by members of the Seattle Mortgage Bankers Association, the Washington State Housing Finance Commission (WSHFC), and non-profit housing agencies, all of whom shared the goal of connecting the community to resources necessary to break down the barriers to successful homeownership.
CHOC served as a Puget Sound-area clearinghouse of resources available to first-time homebuyers and homeowners, particularly those with low-to-moderate incomes.
In 1999, CHOC expanded its service area to the entire state of Washington and launched a statewide toll-free hotline. The Community Home Ownership Center changed its name to the Washington Homeownership Resource Center (WHRC) in 2008.
随着 2008 年抵押贷款危机的爆发,拨打 WHRC 热线的电话从寻求购房信息的消费者转变为寻求防止止赎信息的消费者。
作为回应,WHRC 在其热线提供的房主支持服务中增加了止赎预防咨询和法律援助。 2011 年,WHRC 被选中运营《止赎公平法》规定的全州范围内的免费止赎预防热线,巩固了止赎预防在我们的服务组合中的作用。
在经济衰退后的整个复苏过程中,WHRC 继续满足华盛顿房主的新兴需求。防止与税收留置权止赎相关的住房损失已成为 WHRC 的第三个重要转介。我们与县财长和评估员以及法律援助机构的强大推荐合作伙伴关系为努力履行财产税义务的房主提供支持。由于这些房主绝大多数是年长的房主,我们与老年中心和 AARP 建立了牢固的合作伙伴关系,将老年人与税收减免计划联系起来,并倡导扩大对老年人的税收减免。
- Post-purchase education and tools
- Legal aid services
- Credit, student loans, and financial counseling
- Fraud and scam prevention and intervention
Our Impact
2025 was a year that tested nonprofits across the country — and reminded us why this work matters. Despite funding uncertainty and a shifting landscape, WHRC served more than 14,000 households, helped over 1,000 first-time buyers of color achieve homeownership, and helped pass landmark foreclosure protection legislation. The full story is in the numbers, the policy wins, and the people behind them. Download our 2025 Annual Report to see it all.
Since 1995, WHRC has helped hundreds of thousands of Washington households 实现拥有房屋的梦想或避免丧失抵押品赎回权。
我们的会员资格
我们的客户在说什么
我目前正在向贵组织申请一项拨款,想告诉您我非常享受与苏珊娜的交流。她非常友好,交谈起来也很愉快,我希望在申请过程中能再次与她交流。与友善的人相处总是会让申请过程更加顺利。WHRC 热线呼叫者,华盛顿州博塞尔
我与 Daniel. W 进行了交谈,咨询了房屋法律援助事宜,并解释了我在与健康问题作斗争期间遇到的种种困难。Daniel 非常友善,乐于助人,他用温暖的话语和亟需的建议消除了我的担忧。我想借此机会表达我对他的支持和善意的感激之情,也感谢您聘请了一支优秀的团队,他们深谙如何与像我这样的人合作。Daniel 是一位优秀的员工,也是一位非常优秀的人,他的专业态度让我能够更好地应对困境,尤其是在我的健康问题上。 WHRC Hotline Caller, Vancouver, WA
今天我打电话给华盛顿州房屋所有权资源中心,很高兴能和丹尼尔交谈。他很友善,很容易沟通,对我的问题回答得非常清楚,让我感觉自己被重视了!他真的尽力帮助我,我非常感激。我希望在我寻求帮助或解答的时候,能有更多像丹尼尔一样友善的人在电话里和我交谈!WHRC 热线来电者,华盛顿州枫谷
I wanted to email you, and thank you for the excellent service I received from Susanna Martini. Throughout our talk, she was professional and warm. Also, she took extra time to make me feel comfortable. I truly appreciated her sense of humor as she helped route me to someone that could answer my questions. In a world that seems to have forgotten how to hold a conversation without emojies and acronyms, Susanna is a real asset to your company and deserves praise and a raise!WHRC Hotline Caller, Benton, WA
I called and spoke to one of your employees, Susanna Martini. I was inquiring on some homeownership advice and felt very lost and confused about exactly what I needed to ask for and embarrassed because I did not know how to explain what I needed. When I spoke with Susanna, she was so friendly and made me feel very comfortable discussing my situation. Susanna was very understanding and was very positive when I was unsure of questions I was asked. Susanna made me smile throughout our conversation and I felt better about my situation after speaking with her. Susanna is an awesome employee and I appreciate the kindness and concern she showed me. WHRC Hotline Caller, Pierce County
Thank you very much for your detailed response and for providing the list of resources and referrals. Appreciate you taking the time to explain the available options and next steps. I will begin contacting the agencies you listed to determine which one may be the best fit for my situation. Thank you again for your support and guidance. WHRC Hotline Caller, Vancouver, WA
I wanted to reach out because I had what I believed to be an unsolvable situation with a property of mine that is scheduled to be foreclosed on. I panic, called your number and was connected to Susanna. Not only did she listen patiently to my panic'd nonsense, but she went above and beyond to ensure I was connected to a counselor due to the urgency of my circumstances. Through this call, I was able to reach a solution and avoid foreclosure. I am beyond thankful for Susanna and organizations like yours that provide trustworthy solutions for people in this predicament. WHRC Hotline Caller, King County
I just wanted to let you know that I talked to Susanna today about getting help with my mortgage. She was extremely helpful and gave me the list of agencies I could contact for help. She connected me with All Things Homes which, when talking to them, eased my mind considerably. I really appreciated her help, she made me feel less alone with this issue. Thank you to her and you for all of your help and reassurance. I'm very grateful. I wish I had known about your agency before this. But I'm glad I do now.WHRC Hotline Caller, King County
















