KARIYÊN LI WHRC
Tevlî Tîma Me bibin
Em Kar dikin!
Washington Homeownership Resource Center (WHRC) seeks a customer focused, collaborative, and self-motivated person to join our statewide team. Work from anywhere in Washington state to help increase access to homeownership resources and supports statewide.
The Information & Referral Specialist provides accurate, comprehensive information and referral services to callers on the Homeownership and Foreclosure Prevention Hotline. They also assist clients who reach out via our website.
EM KÎ IN:
WHRC is a nonprofit organization with a mission to increase and preserve homeownership in Washington State by serving as a hub for education, resources, and partnerships. Through our hotline, website, and statewide outreach, we provide clients with personalized information and referral to vetted homeownership supports, including homebuyer assistance programs, pre-purchase education and counseling, mortgage and property tax foreclosure intervention counseling, reverse mortgage counseling, owner-occupied repair assistance, other post-purchase education and assistance, legal aid, and credit counseling. We have operated the state’s official Foreclosure Prevention Hotline since 2011. WHRC is an equal opportunity employer and values the diversity each team member brings to our work.
WHAT WE OFFER:
Starting hourly rate is $26-27 per hour. Through a shared HR/benefits services agreement, Karmendên WHRC karmendên wê ne Xizmetên Parkview and have all benefits afforded to Parkview employees, including access to medical, dental, and vision insurance, short term and long-term disability, life insurance, and generous vacation and sick leave. Please note that WHRC is a distinct nonprofit organization from Parkview Services. WHRC staff also receive a monthly internet/technology stipend.
Language differential available for candidates who are bilingual and able to provide services in languages other than English.
TU DÊ ÇI BIKIN:
- Answer the Homeownership and Foreclosure Prevention Hotline, providing information and referral services:
- Enter intake information into WHRC database
- Explain the foreclosure prevention process and homeowner rights and responsibilities
- Respond to a variety of inquiries ranging from homebuyer support, to home repair needs, scam and fraud prevention, natural disaster, property tax-related concerns, and more
- Assess caller needs and circumstances and refer to appropriate agencies and service providers
- Liaise with community-based agencies to ensure clients with additional challenges are connected to and served by those agencies
- Ensure up-to-date, accurate, relevant referral information related to WHRC services:
- Research and compile up-to-date information on resources available to homebuyers and homeowners
- Conduct outreach to service providers statewide and update referral database, informational materials, and website
- Engage in community outreach statewide
- Together with colleagues and vendors, assist with enhancement of technologies necessary for information and referral services
- Run data queries and provide reports or other presentations to support WHRC reporting and outreach
- Participate in regular training as required to maintain all appropriate certifications and meet WHRC goals
- Follow up with clients to resolve issues and collect feedback
WHAT YOU’LL BRING:
- High school or GED completed
- Ability to read, write, speak, and listen in English at fluent level; bilingual/multilingual applicants may be eligible to receive language pay differential.
- MS Office (Word, Excel, PowerPoint, Outlook, and SharePoint), intermediate level. Ability to learn and operate database and spreadsheet software. Comfort with AI office tools such as MS CoPilot.
- Ability to respond to people in crisis with patience and professionalism. Ability to maintain appropriate boundaries while interacting with compassion and empathy. Enthusiasm for working with clients, colleagues and partners with diverse backgrounds and experiences.
- HUD Housing Counselor Certification Exam must be passed within 90 days of hire.
REPORTS TO:
- Rêvebirê Agahdarî û Referansê
LOCATION:
- Remote within Washington state; occasional travel and in-person meetings and outreach activities may be required. We strongly encourage applications from candidates located in counties across Washington state, particularly those outside of King, Pierce, and Snohomish counties, to help ensure broad statewide representation.
SCHEDULE:
- Mon-Fri 8 AM to 5 PM; occasional evening and weekend hours
FLSA STATUS:
- Full-Time, Non-Exempt, Hourly Position
BİXWÎNE BİXWÎNE:
- Applicants must submit a resume and a writing sample. The writing sample may be a cover letter or another example of professional writing.
- Application is open until filled, with priority given to applications received by Friday, April 24th.
- Questions about this position? Feel free to send us an email [email protected]
DIKARIN EV TU BÎ?
Navenda Çavkaniya Malnişîniya Washingtonê (WHRC) endamên nû ji bo Desteya Rêvebiriya me digere. Endamên desteyê dilxwaz in ku WHRC bi erênî ji raya giştî, pîşesaziya taybet, saziyên hukûmetê, xêrxwaz û di bûyeran de temsîl dikin. Endamên desteyê pisporî û wextê xwe ji bo pêşkeftina armancên rêxistinî dikin.
EM KÎ IN:
WHRC rêxistinek neqezenc e ku mîsyonek wê heye ku xwedan xanî li eyaleta Washington zêde bike û biparêze bi perwerdekirin û bihêzkirina xwedan xaniyên heyî û pêşerojê. Bi navgîniya xetê, malper û portala xweya serhêl, em agahdariya kesane peyda dikin û sewqê didin destekên xwedan xanî yên pejirandî, di nav de bernameyên arîkariya xaniyan, perwerdehî û şêwirmendiya berî kirînê, şîreta destwerdana destwerdana girtina baca îpotek û milkê, şîreta îpotek a berevajî, arîkariya tamîrkirinê, piştî- perwerdehiyê, arîkariya qanûnî, û şêwirmendiya krediyê bikirin. Em Xeta Pêşîlêgirtina Bergiriyê ya fermî ya dewletê dixebitin. WHRC bi karbidestên hilbijartî, ajansên hukûmetê, deyndêr, û rêxistinên civatê re hevkariyê dike da ku ji bo çavkanî, bername, û parastina xwedan xaniyan li seranserê Washington parêzvaniyê bike. WHRC jî serbilind e Însiyatîfa Mala Reş hevkar, û li seranserê welêt di nav hewildanên wekheviya xwedan xanî de ye.
TU DÊ ÇI BIKIN:
- Beşdarî çalakiyên lijneyê yên wekî çavdêriya darayî, plansaziya stratejîk, nirxandina Rêvebirê Rêvebir (ED), berhevkirina drav, peydakirina panelê, pêşvebirina rêxistinê di civakê de, û piştgiriya ED-ê di pêkanîna mîsyon û plansaziya stratejîk de.
- Lijne di salê de hema hema 6 caran dicive.
- Komîteya Rêvebir hema hema mehê carekê dicive.
- Lijneya bêkêmasî ji bo vekişînek salane ya yek-rojî bi rastî an kesane dicive.
- Piştgiriya îdarî û bernameyî ji bo WHRC zêde bikin da ku domdariya ji bo ED zêde bikin.
- Li ser navê kirrûbirên xanî û xwedan xaniyan WA beşdarî parêzvaniyê bibin.
- Li ser pêşkeftina plansaziyek darayî ya ku aramiya rêxistinî ya demdirêj misoger dike hevkariyê bikin.
- Lijneyek bihêz a ku rêveberiyê bi beşdariya çalak a ku ji rêxistina meya piçûk re hewce dike re hevseng dike.
- Pabendbûna WHRC bi heyetek cihêreng û karmendek ku civakên ku WHRC xizmet dike re vedibêje piştrast bikin.
MÎNAK JI KARANÎNÊN TU DIKARIN BIN:
- Tecrûbeya Zindî ku bi karanîna bernameyên arîkariya xwedan xanî an çavkaniyên pêşîlêgirtina girtinê bikar tîne
- Zanîna rêveberiya projeyê, kirrûbirra, CRM û / an pejirandina teknolojiya nû ji bo alîkariya girêdana WHRC bi çavkaniyan û xerîdarên potansiyel re.
- Têkilî û / an zanîna siyaset, parêzvanî, û hawîrdora siyasî ya li dora pirsgirêkên xwedan xanî û girtinê li seranserê dewleta WA.
- Fermandariya stratejî û amûrên berhevkirina drav ji bo piştgirîkirina hewildanên me yên ji bo pêşdebirin û pêkanîna plansaziyek pratîkî.
- Pisporê di HR an rêveberiya darayî ya nefermî de an di hesabkirina neqezenc de.
- Pisporiya dadrêsî ya têkildarî xebata nefermî û xwedan xanî ya erzan.
- Banking, sîteya rast, neqezenc an paşnavê hikûmetê.
BİXWÎNE BİXWÎNE:
- Interested in this opportunity? Please upload your letter of interest by filling out our Career Interest Form.
- Questions about this position? Feel free to send us an email [email protected]
Çi Em Pêşkêş dikin
Karmendên WHRC karmendên wê ne Xizmetên Parkview û hemî feydeyên ku ji xebatkarên Parkview re hatine dayîn, di nav de gihîştina bîmeya bijîjkî, diranan, û vîzyonê, seqetiya kurt û dirêj-dirêj, bîmeya jiyanê, û betlaneya bi comerdî û betlaneya nexweşiyê.
Sîgorteya tenduristiyê
Sîgorta diranan
Generous Time Off
Vision Insurance
Sîgorta Jiyanê
